Order Tracking Information

• How do I track a my order?

• What other methods of ordering are available?

• Is it safe for me to use my credit card on this site?

• Is the information I submit safe with Deltaforcegear.com?

• Do I have to pay any sales tax?

• Are your prices based on the US or Canadian dollar?

• Do you ship to Canada?

• How can I determine if your site IS or is NOT secure?

Shipping Policy:

• General shipping information

• No free shipping to Canada

Return/Exchange Policy:

• Can I return or exchange an item?

Customer Service Information:

• What are your business hours?

Information About Delta Force Gear:

• Where are you located?

--Order Tracking Information-

How can I track an item that I just purchased?
Follow these steps to help you find your order status.

1. The fastest and simplest way is to call our customer support team at our Toll free number 888-334-4327 and let us help you.
2. Every order that we receive we make sure to provide our customers with a tracking number for their purchase via email. If you did not receive the email tracking number confirmation or purchase confirmation than simply log into your account and look up your tracking number. NOTE: When you purchased your item you might have registered or simple opened an account in within our store use that same username and password to login to your account.
3. Once you have your tracking number visit our tracking page with in our site and place the tracking number within the appropriate box. NOTE: Their are two types of tracking numbers boxes our Delta Force Gear tracking box which is our 10 digit tracking number which will look like such i.e. 005000-000 or UPS's tracking number: i.e. 15Z23KJKJL23431KJK so please make sure to place the tracking number with the proper box.

-Shopping Questions-

What other methods of ordering are available?
Ordering from Delta Force Gear is simple. Call us Toll Free 888-334-4327 or Fax us your order 785-266-7472.

Is it safe for me to use my credit card on this site?
Yes, Ours store is hosted on a Network Solutions Server. Their secure servers protect any information you share with us. Note: We do not share or sell any information we gather to other companies.

Is the information I submit safe with Deltaforcegear.com?
Yes, any information you commend to us will reside only with us. It will never be shared with another third party. Please see our Privacy Policy page for more information.

Do I have to pay any sales tax?
No, unless you are a resident of the state of Kansas; you will have to pay a 7.45% sales tax.

Are your prices based on the US or Canadian dollar?
All of our prices are based on the US dollar.

Do you ship to Canada?
Yes, though the shipping might take longer because of the custom shipping. 

How can I determine if your site IS or is NOT secure?
Here are a few things to look for to ensure that the merchant is utilizing a secure server before you proceed with an online purchase:

1. When you go to a secure site or secure web page, a warning dialog box may appear on your screen telling you that you are entering a secure site or page. Likewise, you may see a warning dialog box appear if you leave a secure page and go to an insecure website or web page. You may not see these warning boxes if you or someone who uses your computer has turned off this warning.

2. Look for an unbroken key or padlock at the bottom of your browser window when filling out your order online. This indicates that the merchant utilizes software that allows the transaction to be encrypted using SSL technology prior to its transmission.

3. Check the URL in your browser's address or location window. The web address will begin with "https://" rather than just "http://" if your transaction is secure. The "s" stands for secure.

4. You can also click on the hackers Scan Alert logo we have on our site to verify that our site is frequently been inspected by professional make sure your shopping experience is safe.

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